Dispute resolution bodies in Austria:
We submit to an alternative dispute resolution procedure for consumers at the following alternative dispute resolution body Internet Ombudsman: https://www.ombudsmann.at/ oder Schlichtung für Verbrauchergeschäfte https://verbraucherschlichtung.or.at.
EU dispute resolution
In accordance with the Regulation on Online Dispute Resolution in Consumer Matters (ODR Regulation), we would like to inform you about the online dispute resolution platform (OS platform).
Consumers have the opportunity to submit complaints to the European Commission’s online dispute resolution platform at https://ec.europa.eu/consumers/odr. You will find the necessary contact details above in our legal notice.
We are prepared to participate in an out-of-court arbitration procedure.